Accessibility Statement
Last Updated: January 16, 2026
At RIMAL, we are committed to creating an inclusive digital experience where everyone can explore and shop our jewelry collections with dignity and ease. We believe accessibility is an ongoing practice that shapes how we design, build, and improve our website.
Our Approach
We work to align our website with internationally recognized accessibility standards and principles, including:
- Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, targeting Level AA where reasonably achievable
- Accessibility expectations reflected in the ADA (United States)
- Common accessibility guidance in the European Union and United Kingdom
We recognize that accessibility is best approached as continuous improvement rather than a fixed outcome, particularly as technologies and user needs evolve.
How We Support Accessibility
We aim to make our site more usable for all visitors by:
- Designing clear page structures with readable, predictable content
- Supporting keyboard navigation where feasible
- Reviewing color contrast and text legibility
- Providing alternative text for product and brand imagery
- Testing with automated tools, manual review, and assistive technologies including screen readers
- Training our team on inclusive design principles
Platform and Third-Party Considerations
Our store is built on Shopify and may include third-party tools such as apps, payment integrations, and embedded features. While we prioritize accessible configurations, some components are outside our direct control. If you encounter difficulty with a third-party element, please let us know—we may be able to offer an alternative solution or work with our providers to improve the experience.
Known Limitations
Despite our efforts, some areas may not yet meet all accessibility standards. We recognize that:
- Certain product images or media may lack comprehensive descriptions
- Some interactive features may present challenges for specific assistive technologies
- Third-party integrations may affect the overall accessibility of certain site functions
We actively work to identify and address these limitations as part of our ongoing commitment.
Need Help or Want to Report an Issue?
Your feedback is essential to our progress. If you experience an accessibility barrier, need assistance completing a purchase, or have suggestions for improvement, please contact us:
Email: support@rimaljewelry.com
Address: Scarlet St. 37, Naples, FL, United States
When reporting an issue, it helps to include:
- The page URL or feature you were trying to access
- A brief description of the difficulty
- The device, browser, and assistive technology you were using (if applicable)
We will respond to accessibility inquiries promptly and work with you toward a solution.
Updates to This Statement
We review and update this statement periodically as our website evolves and accessibility standards develop. The current version will always be posted on this page.
Thank you for visiting RIMAL. We value your input and remain committed to making your experience welcoming and accessible.