Privacy Policy

Last Updated: January 16, 2026

RIMAL ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit rimaljewelry.com (the "Site") or make a purchase from us.

By using our Site, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide

When you create an account, place an order, or contact us, we collect:

  • Contact Information: Name, email address, phone number, billing address, and shipping address
  • Payment Information: Credit card details and transaction history (processed securely through Shopify and authorized payment providers—we do not store full payment card numbers)
  • Account Information: Username, password, order history, preferences, and saved items
  • Communications: Information you share when contacting customer service or responding to surveys

1.2 Information Collected Automatically

When you visit our Site, we automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Information: Pages viewed, time spent on pages, links clicked, search terms, referring website, and navigation paths
  • Shopping Behavior: Items viewed, added to cart, or purchased

1.3 Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to enhance your experience, analyze site usage, remember preferences, and deliver targeted advertising through platforms including Meta, TikTok, and Google Ads. You can control cookies through your browser settings, though some site features may not function properly if disabled.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders, including payment processing, shipping, and delivery
  • Communicate about orders, account updates, and customer service inquiries
  • Send marketing communications via email (through Klaviyo) and SMS (with your consent)
  • Personalize your shopping experience and recommend products
  • Analyze site performance and improve our services
  • Prevent fraud, enhance security, and protect our legal rights
  • Comply with legal obligations and enforce our policies

3. HOW WE SHARE YOUR INFORMATION

3.1 We Do Not Sell Your Information

RIMAL does not sell your personal information to third parties for their marketing purposes.

3.2 Service Providers

We share information with trusted service providers who assist us in operating our business:

  • Shopify: Our e-commerce platform
  • Payment Processors: To securely process transactions
  • Shipping Carriers: To deliver your orders
  • Email and SMS Marketing: Klaviyo for communications
  • Advertising Networks: Meta, Google, and TikTok for targeted advertising
  • Analytics Providers: To understand site usage and improve our services

These providers are contractually obligated to protect your information and use it only for services they provide to us.

3.3 Legal Requirements and Business Transfers

We may disclose your information when required by law, in response to legal process (such as subpoenas or court orders), to protect our rights or safety, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

4. MARKETING COMMUNICATIONS

With your consent, we may send promotional emails and SMS messages about new products, special offers, and updates. You can opt out at any time by:

  • Clicking "unsubscribe" in any marketing email
  • Replying "STOP" to any SMS message
  • Contacting us at the email address below

You cannot opt out of transactional messages related to your orders or account.

5. INTERNATIONAL DATA TRANSFERS

RIMAL operates globally. Your information may be transferred to, stored, and processed in countries outside your country of residence, including the United States. We implement appropriate safeguards, including Standard Contractual Clauses where required, to protect your information during international transfers.

6. DATA SECURITY

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, restricted access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS AND CHOICES

7.1 General Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal exceptions)
  • Opt out of marketing communications
  • Withdraw consent at any time (where processing is based on consent)

7.2 California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

  • Right to know what personal information we collect, use, and share
  • Right to request deletion of personal information
  • Right to opt out of the "sale" or "sharing" of personal information for targeted advertising
  • Right to non-discrimination for exercising privacy rights

We may share information with advertising partners in ways that could be considered a "sale" or "share" under California law. You can opt out by contacting us or adjusting your cookie preferences. We recognize Global Privacy Control (GPC) signals as valid opt-out requests.

7.3 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR:

  • Right to access, rectify, or erase your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with your local data protection authority

7.4 Canadian Privacy Rights (PIPEDA)

Canadian residents have the right to access their personal information, request corrections, and withdraw consent for certain uses, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us using the information provided below.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, order information is retained for up to seven years for accounting and tax purposes.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We will notify you of material changes by posting a notice on our Site or sending an email to your account address.

12. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

RIMAL
Email: support@rimaljewelry.com
Address: Scarlet St. 37, Naples, FL, United States

For privacy-related matters that cannot be resolved directly with us, you may contact your local data protection authority.

Your trust matters to us. We are committed to handling your information with care, transparency, and respect.